Consent Preferences
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Frequently Asked Questions

How does therapy work?

Therapy at Radical Elevation is a collaborative process. You are the expert on your life, and we’re here to support your growth and healing. Together, we’ll identify goals and build skills to help you navigate challenges in a way that feels empowering. This can include things like understanding your emotions, building healthy habits, improving communication, and making meaningful changes in how you respond to stress or conflict.

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Therapy is at your pace, and we’re here to walk with you every step of the way. Over time, we’ll also help you recognize early signs of stress or setbacks and create a plan to help you stay grounded and supported long-term.

How much does it cost?

Most clients pay nothing out of pocket. We bill through insurance so there’s no added financial burden.

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In some cases, depending on how you were referred to us, sliding scale or pro bono services may be available. For example, students at schools we partner with typically receive services at no cost. If you’re unsure about what applies to you, just reach out and we’ll walk you through your options.

Can I use my insurance?

Yes! We currently accept Medicaid FFS, Medicare, Molina, Anthem, Magellan, SilverSummit, Aetna, and TriWest Healthcare Alliance.

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If your plan isn’t currently accepted, we will do our best to connect you with the right care. Even if we can’t see you directly, we will refer you to another trusted provider to make sure you’re still supported. We’re also working on expanding the insurance plans we accept in the near future.

How do I get started?

You can call or text us to schedule your first appointment, or fill out the referral form on our website. You’ll find it at the top of our homepage or on our resource page.

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We do our best to accommodate walk-ins when possible, but availability is limited. If you’re unsure of your next step, just reach out and we’ll guide you from there.

How do I get started in the Therapy iQ client portal?

  1. Check your email

    • Look for a message from Therapy iQ or mail@therapyiq.app with the subject line “Radical Elevation Portal Invitation.” Click the link inside the email using a web browser like Chrome or Safari (not your email app).

  2. Create your account

    • Use your email on file to register

    • Create a secure password

  3. Verify your account

    • You’ll get a second email with a 6-digit code. Enter it into the portal within 2 minutes.

    • If you don’t see it, check your spam or junk folder.

  4. Explore your portal

    • ​Once logged in, you can:

      • ​View and sign required paperwork in the Tasks sectio

      • Check upcoming appointments

      • Upload insurance info and update your profile

Didn't get the answer you were looking for?

Reach out to our team!

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